Healthcare
Clinical time is the scarcest resource in any health system. We build agents for the administrative load around care: intake, documentation, authorisations and billing, with a clinician signing anything that touches a patient’s record or treatment.
Clinical Intake & Triage AgentAnswers patients at any hour, asks about their symptoms, judges how urgent the case is and directs them to the right care.Prior Authorisation AgentPrepares and submits requests for insurer approval of treatment, then follows them up, so staff handle only the exceptions.Clinical Note-Taking AgentListens to the appointment, writes up the clinical notes and prepares the orders for the clinician to check and sign.Claim Denial Management AgentReads why an insurer refused a claim, writes the appeal with supporting evidence and resubmits it.Post-Discharge Follow-up AgentCalls or messages patients after they leave hospital, checks for warning signs and books follow-up appointments.Radiology Preliminary Read AgentReviews scans, highlights urgent findings and drafts a first report for the radiologist to confirm.Clinical Trial Matching AgentCompares patient records with the entry rules for open clinical trials and tells the care team who may be eligible.Medication Reconciliation AgentCompares the medicines a patient takes at home, in hospital and on discharge, and warns of duplicates, clashes and gaps.Payer Policy Search AgentAnswers staff questions about what an insurer covers, quoting the current policy.Specialty Referral CoordinatorFinds the right specialist, books the appointment and sends the patient’s records, starting from the doctor’s referral.Patient Billing ConciergeExplains medical bills in plain language, arranges payment plans and takes payments.Clinical Research AssistantSearches the medical literature, summarises the evidence and drafts answers to clinical questions, with sources.
Added for 2026
Newer problems, and older ones that the latest AI has made practical to solve.
Patient Access and Scheduling AgentBooks, moves and cancels appointments by phone or chat, checks eligibility, and fills cancelled slots from the waiting list.Clinical Documentation Integrity AgentReviews charts for missing specificity before coding and sends the clinician a short, compliant query.Care Gap Closure AgentFinds patients overdue for screening or review, reaches out in their preferred channel and books the visit.Referral Letter and Discharge Summary AgentDrafts referral letters and discharge summaries from the record for the clinician to check and sign.
Systems we work with
- Electronic health records via FHIR and HL7
- Practice management and scheduling
- Payer portals and clearing houses
- Contact-centre telephony
- Imaging and lab systems
Rules and standards we design for
- HIPAA and UK GDPR special-category data
- NHS DSPT and DCB0129 clinical safety
- Medical-device rules where output informs diagnosis
- Clinician sign-off on clinical content
Good places to start
- Patient access and triage
- Ambient documentation
- Prior authorisation and denials
- Follow-up and care gaps
Tell us which work takes up too much of your team’s time.
We will tell you honestly whether an AI agent can help, and what it would involve.