Logistics & Supply Chain

Supply chains fail at the handoffs between companies. We build agents that watch shipments and suppliers, do the chasing by email, portal and phone, and replan when conditions change.

Shipment Exception AgentWatches shipments, spots delays early and works with carriers and customers to resolve them.Monitoring and alertsFreight Quoting & Tendering AgentPrices a freight job across carriers in seconds and books it according to the customer’s rules.Document and data processingLoad Planning & Optimisation AgentPlans each day’s loads: which goods go on which vehicle, within cost, capacity and delivery times.Analysis and planningCarrier Invoice & Dispute AgentChecks carriers’ invoices against the agreed rates, challenges overcharges and follows up until the money is recovered.Document and data processingInventory Replenishment AgentPlans and places stock orders for each product and location, balancing availability against cash tied up.Analysis and planningCustoms Broker AgentClassifies goods, prepares customs paperwork and manages clearance across countries.Decisions and approvalsLast-Mile Coordinator AgentManages final delivery to the customer: assigns drivers, keeps customers informed and handles problems.Coordination across teamsWarehouse Ops CoordinatorCoordinates picking, storing, restocking and staffing in the warehouse, and adjusts the plan as the day changes.Analysis and planningCarrier Sourcing AgentFinds new carriers and checks their safety record, insurance, routes and capacity.Coordination across teamsSupplier Order Follow-up AgentFollows up orders with suppliers: confirmations, shipping dates and problems.ConversationsDemand Sensing AgentPicks up short-term changes in demand from sales and outside signals and updates the supply plan.Monitoring and alertsLogistics Sustainability Reporting AgentMeasures the emissions of each shipment, prepares the required reports and shows where emissions can be cut.Analysis and planning

Systems we work with

  • Transport and warehouse management
  • ERP and planning
  • Carrier and visibility APIs
  • EDI and supplier portals
  • Customs systems

Rules and standards we design for

  • Customs and tariff classification
  • Sanctions and export controls
  • Carrier contract terms
  • Emissions reporting such as CSRD and CBAM

Good places to start

  • Exception management
  • Quoting and tendering
  • Replenishment and demand sensing
  • Freight audit

Tell us which work takes up too much of your team’s time.

We will tell you honestly whether an AI agent can help, and what it would involve.