Employee Listening Agent
Brings together surveys, exit interviews and other feedback to show what employees are concerned about.
The challenge
Problems are spotted late, because nobody has time to keep watching every account, shipment, machine or deadline.
How it works
- 1The agent keeps watch over your data.
- 2Most of what it sees is normal, and it carries on watching.
- 3When something looks wrong, it works out the likely cause and who is affected.
- 4It opens a case in your system and prepares a recommended response.
- 5The right person is alerted, with the evidence and a suggested next step.
Your people stay in control
The agent raises the alert and suggests what to do. Your team decides what action to take.
Systems we work with in HR & Recruiting
- HR information systems such as Workday and SAP SuccessFactors
- Applicant tracking
- Payroll and benefits
- Learning platforms
- Calendars and collaboration tools
How we measure success
- How early problems are caught
- How many alerts turn out to be real
- How quickly alerts are acted on
Kind of work
Monitoring and alerts. The agent keeps watch around the clock and alerts the right person when something needs attention.
More in HR & Recruiting
Candidate Sourcing AgentFinds and scores candidates for a role and drafts a personal message to each for the recruiter to send.Voice Phone Screen AgentHolds the first phone interview on qualifications, pay and practical details, and gives the recruiter a summary to decide on.Employee HR Helpdesk AgentAnswers employees’ questions about benefits, leave, pay and policy, in any language, quoting the source.Interview Scheduling AgentArranges interviews between candidates and several interviewers across calendars and time zones.
Want this working in your organisation?
We can show it working on real examples from your business before you commit to a full build.